Lowongan Kerja IKEA Indonesia Tersedia Banyak Posisi Update November 2021

KOMPASKERJA.com – Lowongan Kerja IKEA Indonesia Tersedia Banyak Posisi Update November 2021 hadir sebagai pilihan karir menarik yang bisa anda pertimbangkan jika ingin bekerja di sektor swasta. Ada beberapa sektor yang tentu saja cukup menyita perhaian dan sektor ritel sangat layak untuk anda jadikan sebagai awal berkarir atau mencari pengalaman kerja. Sudah siap bersaing dengan pelamar lainnya?

IKEA merupakan sebuah perusahaan ritel perabot untuk rumah tangga yang berasal dari Swedia. Pada musim dingin 2004, terdapat 364 toko IKEA di 46 negara di berbagai belahan dunia. Katalog IKEA yang berisi info produk IKEA diperkirakan adalah Toko yang pendistribusiannya kedua terluas setelah Walmart dan biasanya diperbaharui tiap Agustus. Pada tanggal 15 Oktober 2014, Hero Supermarket, pemegang lisensi IKEA di Indonesia telah membuka gerai pertama IKEA di Alam Sutera, Tangerang, Banten, Indonesia. IKEA Alam Sutera merupakan toko ke-364 dan yang paling baru dari 46 negara di dunia. Gerai ini merupakan satu-satunya gerai IKEA di Indonesia, dan juga terdapat Distribution Point IKEA di seluruh Indonesia. IKEA juga sudah menjalin kerja sama dengan industri lokal di Solo, Jawa Tengah dengan mengambil bahan baku dan pengrajin di Solo dan Yogyakarta. Produk-produk lokal tersebut akan dipasarkan IKEA ke pasar internasional.

Informasi Lowongan Kerja IKEA Indonesia Tersedia Banyak Posisi Update November 2021

1. Interior Design Manager (Mall Taman Anggrek)

Tugas:

• Lead and manage a team of Interior Design co-workers and inspire and challenge them to strengthen the uniqueness of the IKEA identity in range presentation and home furnishing solutions in room settings, homes, vignettes and sales support areas.
• Be responsible for gathering and translating insights from home visit interviews into locally relevant, up to dated, functional, aesthetic and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way, while securing that interior designers execute home furnishing solutions with high quality, simplicity, cost-effectiveness and efficiency using global tools and best practices.
• Actively support in the development of the department action plan with interior design initiatives that are focused on growing the business and support long-term profitability and execute agreed plans together with the Com&In team and other functions.
• Be responsible for the recruitment and competence development of Interior Design co-workers and secure successor planning by constantly searching for potential candidates.
• Ensure the team always keep visitors in mind, disruption is minimised and communicate changes when working on the shop floor.

Profil:

• Understand life at home in the local market.
• Knowledge about the IKEA Concept and IKEA mechanical sales system.
• Significant experience of working as an interior designer.
• Familiar and able to implement IKEA Values through every aspects of daily activities.
• As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

2. Visual Merchandiser Manager (Mall Taman Anggrek)

Tugas:

• Lead and manage a team of Visual Merchandising/Activity co-workers and inspire and challenge them to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store. Lead a team of Visual Merchandising/Activity Co-workers in creating relevant, inspiring, up to dated, affordable and commercial range presentation solutions that reflect a wide variety of styles, price levels, meet many individual tastes and exceed visitor’s expectations.
• Provide active support in developing the department action plan using layout as a commercial tool as well as range presentation and vitality initiatives that are focused on growing the business and supporting long-term profitability and execute agreed plans together with the Com&In team and other functions.
• Responsible for gathering and translating knowledge of people’s needs and dreams in the local market into relevant and inspiring range presentation solutions that support a convenient shopping experience and reflect the local needs of life at home.
• Act quickly to exploit commercial opportunities and ensure the Visual Merchandising/Activity co-workers understand the impact of Com&In actions on the financial result.
• Responsible for the recruitment and competence development of Visual Merchandising/Activity co-workers and securing personal succession planning by constantly searching for potential candidates.

Profil:

• Significant experience of working as a visual merchandiser.
• Understand life at home in the local market.
• Knowledge about the IKEA Concept and understand the IKEA mechanical sales system.
• Familiar and able to implement IKEA Values through every aspects of daily activities.
• As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

3. Graphic Communication Leader (Mall Taman Anggrek)

Tugas:

• Lead, inspire and challenge the Com&In team and other functions in the store to strengthen the uniqueness and consistency of the IKEA identity in store communication. Lead the process of planning and implementing store communication to ensure that it conveys the benefits of the IKEA Concept, completes and enhances range presentation by using proven solutions, best practices, guidelines and national directions.
• Develop, implement and evaluate store communication strategies that support a convenient shopping experience, by using the knowledge about life at home and shopping behaviour in the local market, to grow the business and support long-term profitability and execute agreed plans in close co-operation with other functions.
• Secure high standards for good visual balance and consistency, quality and simplicity, cost-efficiency and sustainability in producing and implementing all store communication. Keep visitors in mind and minimise disruption when working on the shop floor.
• Keep up to date and knowledgeable about home furnishing, communication and retail design trends in order to support the Com&In Manager in facilitating workshops to generate creative directions that inspire and surprise store visitors through the IKEA visual and verbal identity.
• Secure succession planning by constantly searching for potential candidates.

Profil:

• Understand life at home in the local market.
• Knowledge about the IKEA Concept and understand the IKEA mechanical sales system.
• Proven success in managing, inspiring, leading and developing people and creative processes.
• Computer proficient with knowledge and experience of using graphic design software (Adobe Creative Suite) and production tools.
• As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

4. Graphic Communication Specialist (Mall Taman Anggrek)

Tugas:

• Actively contribute to developing, implementing and evaluating store communication strategies that support a convenient shopping experience by using knowledge about life at home and shopping behaviour in the local market, in order to grow the business and support long-term profitability and execute the agreed plans in close co-operation with other functions.
• Plan, implement and evaluate store communication to ensure that it conveys the benefits of the IKEA Concept as well as completes and enhances range presentation by using proven solutions, best practices, guidelines and national directions.
• Secure visual balance and consistency, quality and simplicity, cost-efficiency and sustainability in producing and implementing store communication.
• Stay up to date with knowledge about home furnishing, communication and retail design trends to follow creative directions that inspire and surprise store visitors through the IKEA visual and verbal identity.
• Keep visitors in mind when working on the shop floor, ensure disruption is minimized and stay aware of the importance of safety and the visual impact for visitors at all times.

Profil:

• An education/experience in graphic communication design, media and typography.
• Visual competence with a keen eye for aesthetics.
• Ability to explain concepts verbally and visual interpretation.
• Computer proficient with knowledge and experience of using graphic design software (Adobe
• Creative Suite) and production tools, e.g. printers, pre-press production and print techniques.
• As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

5. Interior Design Specialist (Mall Taman Anggrek)

Tugas:

• Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Communication & Interior Design team and other functions.
• Secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.
• Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations and price levels to create a good tempo with distinct visual impressions.
• Stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate creative ideas.
• Keep visitors in mind when working on the shop floor, ensure disruption is minimized and stay aware of the importance of safety and the visual impact for visitors at all times.

Profil:

• Ability to combine commercial, aesthetic and practical skills.
• Have a flexible and hands-on approach to responsibilities as well as the ability to meet set deadlines.
• Confident in approaching and communicating clearly with different people in various situations.
• Computer proficient with knowledge and experience of using relevant software (e.g. AutoCad, Revit).
• As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

6. Visual Merchandiser Specialist (Mall Taman Anggrek)

Tugas:

• Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Communication & Interior Design team and other functions.
• Providing home furnishing solutions for a single product or a combination of products to improve people’s life at home. Constantly showing new and inspiring home furnishing solutions that motivate people to visit the IKEA store more frequently.
• Demonstrating the uniqueness of the IKEA product range through your visual merchandising competence and display techniques in different store media and activity areas to distance us from the competition. Securing the use of the store layout to create a good product overview and strong visual impact that facilitates the buying process.
• Secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.
• Keep visitors in mind when working on the shop floor, ensure disruption is minimized and stay aware of the importance of safety and the visual impact for visitors at all times.

Profil:

• Education/experienced in visual merchandising, design or art.
  A deep passion, curiosity and understanding of home furnishing and people’s everyday life at home. Actively seeking new and improved ways of working simply and cost-efficiently.
  Creative thinking supported by commercial visual competence and a keen eye for aesthetics.
  Computer proficient with knowledge and experience of using relevant software (e.g. AutoCad).
  As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

7. Carpenter (Mall Taman Anggrek)

Tugas:

• Use knowledge of people’s life at home, range presentation and the IKEA visual identity to support the Com&In team in presenting and communicating the IKEA product range.
• Prioritise work to meet the needs and expectations of store visitors and minimise disruption when working on the shop floor.
• Plan and order materials and resources and ensure costs are accurate and agreed. Secure high quality, simplicity and cost-consciousness in the execution of work by using best practises and following routines.
• Implement the agreed Com&In/store action plan with a sense of urgency and an eye for detail in order to support the creation of a strong visual impression in the store.
• Seduce the environmental footprint and minimise costs by working consciously with resources and materials, and maximizing opportunities to recycle and reuse materials.

Profil:

• Carpentry experience gained in a commercial business, ideally in the construction and building industry or exhibition installations.
• Understand life at home in the local market.
• Knowledge about the IKEA Concept.
• Understand the IKEA mechanical sales system.
• Proficient computer skills.

8. Commercial Activity Leader (Mall Taman Anggrek)

Tugas:

• Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: “Is it worth it?”, “Can I trust IKEA”, “Is there something for me? Secure the vitality of the IKEA store and IKEA website in all media by working closely with your store commercial team and using good examples from other stores to ensure customers feel inspired to visit the store more frequently.
• Possess excellent knowledge of the IKEA product range and services, national priorities, volume commitments, local market conditions and local store competitors. You will use this information to add to, support and drive the store commercial calendar.
• Know your local market potential and work with your team and other functions to ensure the IKEA Brand is relevant locally throughout the different sales channels. Ensure a qualitative and efficient implementation in your store through clear communication and secure that all functions take responsibility for delivering their part.
• Analyse your activity performance: identify successful activities, solutions and ideas, and use this information to improve the planning of future activities. Understand the IKEA social and environmental commitments and know how you can contribute to sustainability.
• Lead and communicate the commercial calendar and store activity plan to your store colleagues in a way that motivates them to take ownership for their part in achieving the overall goals.

Profil:

• Ability to manage a variety of activities in parallel.
  Experience of a shopkeeper position/leadership role in an IKEA store.
  Clear and proven ability to meet and exceed customers’ demands and thereby sell more.
  Familiar and able to implement IKEA Values through every aspects of daily activities.
  As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

9. Core Area Leader (Mall Taman Anggrek)

Tugas:

• Having a knowledge, confidence, responsibility, authority and desire to support customer payment and that they achieve this in an efficient and simple way.
• Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.
• Take responsibility for your department goals and secure that your action plan ensures the country priorities are implemented in your store. You follow up and take action accordingly by using proven solutions and good examples.
• You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them. Ensure IKEA store is a safe and secure environment at all times for visitors and colleagues.
• Identify customer needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations. Ensure customers have an amazing shopping experience.

Profil:

• Experience of working in a customer-focused service industry. Experience of using knowledge of customer shopping behavior to develop business plans.
• Experience of setting and implementing long term strategic plans, setting budgets and following up goals. Experience of actively selling through understanding your customers and their needs.
• Financial Interest in what is happening within the market, both locally and globally. Ability to quickly develop knowledge of the local market and business conditions.
• Ability to communicate confidently and clearly in English.
• Familiar and able to implement IKEA Values through every aspects of daily activities. As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

10. Sales Team Leader (Mall Taman Anggrek)

Tugas:

• Taking full responsibility to ensure your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
• Actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/overtag) and IKEA service products and being proactive in finding opportunities and acting on them in order to maximise sales and long-term profitability.
• Together with the Shopkeeper, taking responsibility for your department goals and ensure the action plan is in place and communicated clearly to them. Following up and taking action accordingly by using proven solutions and good examples. Defining your individual contribution and goals for delivering the department plan.
• Passionate about the IKEA products in your shop. Creating a high level of knowledge about the products’ features and benefits, and share this with customers and the team.
• Together with your team, focusing on putting the customer first in everything you do within the store shop. Every customer must have a shopping experience that exceeds his or her expectations.

Profil:

• Business-minded and result-driven with a customer focus.
• Clear and proven ability to meet and exceed customers’ demands and thereby sell more.
• Ability to make quick decisions and take personal initiatives. Having strong communication skills, both in local language(s) and English.
• The IKEA values reflect your own values.
• As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

11. In Store Marketing (Mall Taman Anggrek)

Tugas:

• Manage local sponsorships, events and charity relationships to build long term, mutually beneficial relationships within the local community. Support the development and implementation of local sustainability and corporate social responsibility plans and activities for your store and within your local community.
• Understanding the customer by utilising key data sources, including Brand Capital, ICSS, sharing this information to assist with store decision making and recommendations. Prepare post-campaign reports for local market campaigns, drawing conclusions and providing future recommendations.
• Work with the store’s commercial team to leverage national campaigns to ensure commerciality and integration. Build strong relationships and open communication channels with the SO marketing team, especially advertising, web and commercial activities.
• Act as the store ambassador for leading the instore experience and developing a deep understanding of members, and support the PR & Promotions co-worker in the program coordination.
• Provide input into the store’s internal communications activities (managed by the PR & Promotions co-worker) including the preparation of regular, clear and timely information.

Profil:

• Demonstrate a detailed understanding of marketing theory and best practice. Demonstrate service minded and customer oriented attitude.
• Demonstrate clear and effective communication skills in addition to highly competent organisational and analytical skills.
• A strong desire to develop professionally and personally and to contribute to the development of others.
• Familiar and able to implement IKEA Values through every aspects of daily activities.
• As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

12. Sales Co-worker (Mall Taman Anggrek)

Tugas:

• Understand the store and department action plans. Take responsibility for the department goals and know how to contribute. Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Actively approach customers who require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations. Actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them.
• Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock/övertag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.

Profil:

• Clear and proven ability to meet and exceed customers’ expectations and thereby sell more.
• Business-minded and result-driven with a customer focus.
• Confident in approaching and talking to people in a proactive manner.
• Enthusiastic and able to work with others in a team.
• As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

13. IT Specialist (Mall Taman Anggrek)

Tugas:

• Provide technical support to user according to the service level agreement and liaise effectively with vendor to solve the issue when required.
• Work closely with business solution team, DF IKEA IT, vendor and IKEA IT of various professions for smooth implementation & maintenance.
• Carries out the agreed maintenance tasks for the application and Infrastructure.
• Monitor the application performance based on the statistics or report to make the recommendations for improvement of application’s performance.
• Establish and maintain good working relationship with super user, vendor, Inter IKEA System IT and ROSS.

Profil:

• Capable of understanding and communicating technical issues with non-technical colleagues.
• Knowledge on NAV application is an advantage. Be interested and eager to learn new IT Technology.
• Have strong sense of problem solving and renewal.
• Demonstrate strong communication skill both in local language and English.
• As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

14. Pick Up Point Co-Worker (E-commerce)

Tugas:

• You make the buying process as easy as possible for our customers and you resolve customer complaints and deal with it positively and quickly with knowledge, confidence, and desire you have.
• You make a better future shopping experience for everyone by listening to customer feedbacks, offering solutions to frequently asked questions and record information accurately in the relevant systems so that the resulting analysis can be used.
• You ensure the IKEA store isss a safe and secure environment for visitors and colleagues and commit to all IKEA health, safety and security rules and requirements, and actively help colleagues to prevent any incidents involving co-workers, customers, equipment, and building.
• You approach your customer in helpful and friendly way, and always aiming for a win-win solution and for repeat business.

Profil:

• Is skilled in retail and/or logistics processes, tools and working methods, discipline, and detail-oriented.
• Has the ability to take personal initiatives, prioritize and organize personal works, and the ability to use technical equipment.
• Is desired to work for a values-driven company and experienced in working in a fast-paced retail or logistics environment.
• Computer literate, able to work during early and late hours for the day.
• Is enthusiastic about work and working with others in a team as well as individually, and open for changes. Also interested in people’s everyday life at home.

15. Web Manager (Service Office/Marketing)

Tugas:

• Develop IKEA web presence strategy and ensure content planning, communication, tools and resources on the IKEA website and apps are in place.
• To secure efficient integration and optimization of all IKEA website/digital touchpoint to support commercial calendar activities. Website experience should in line with Global Web Channel standard.
• Define work governance to maintain web channel operations and lead the web team to manage processes for web and apps-related brief cycle. Brief cycle includes receiving brief and execution from technical, usability and communication aspect.
• Coordinates with stakeholders to ensure that the site provides content and functionality that meet the business needs of the organization.
• Monitors web and apps traffic, performance and capacity to identify, prevent and resolve issues.

Profil:

• Good knowledge of content and site management.
• Organized, self-motivated, with good time management skill.
• Strong interest in developing website and digital device.
• Experience in website management, and creating also implementing long-term communication strategic plans and following up goals.
• Customer focus, detail minded and creative thinking.

16. Customer Resolution Manager (Service Office/Customer Support Center)

Tugas:

• Ensure prerequisites are in place to give customers a fast and easy resolution when amendments are needed or if something went wrong. Ensure customer contacts are guided to the preferred contact method based on analytics and market trends.
• Ensure the business competence, especially about service products and customer claims by supporting the department in their efforts to improve according to agreed development plans.
• Secure that the department works ethically and in compliance with internal regulations and legislation including: consumer protection, risk, environment, health and safety. Secure and monitor that the department is working to set global and national standards and policies.
• Support and inspire a customer focused culture in all non face-to-face contacts and secure a positive and seamless customer experience.
• Provide an inspiring and motivating environment for your team and it’s individual members to ensure development and succession.

Profil:

• Good understanding of the IKEA business, culture, and all aspects of the IKEA multichannel shopping experience.
• Experience working in an IKEA store or Customer Support Centre.
• Experience working in a management role leading people.
• Able to work both on a strategic and operational level. Ability to find solutions for customer and operational issues.
• Good communication, negotiation and influencing skills.

17. Pick Up Point Coworker (E-commerce)

Tugas:

• You always aim to create a positive experience for our customers, so they will want to return and shop with us again and again.
• You know how to assemble IKEA products, so you can assist customers who have difficulties assembling them. You also exchange component parts when they are needed.
• You value other colleagues’ ways of working and you learn from those who work differently to you because you understand we are most effective when we work together and amplify each other’s efforts.
• You continuously look for more effective ways of working to reduce costs.
  As our pick up Point operates 7 days a week, you have the ability to work a mix of day.

Profil:

• Enjoy working with logistics in a fast-paced and constantly changing retail environment, preferably you are skilled in retail and/or logistics processes, tools and working methods.
• As an IKEA co-worker you are not only led, you also take responsibility for leadership by leading yourself.
• Eager to develop constantly and demonstrate a willingness to increase skills to benefit IKEA retailing and grow personally.
• Confident in approaching and talking to people and demonstrating a friendly manner when approached by colleagues.

18. Service and Sales Support Manager (Service Office/Customer Support Center)

Tugas:

• Support a seamless customer journey by offering an inspiring and rewarding customer experience with great quality for all various channels contacts. Provide fast and easy support in every customer contact to fulfill customers’ expectations.
• Ensure prerequisites are set so that customers can receive service and sales support with add-ons, cross selling and up selling to provide a one stop shopping experience.
• Ensure the business competence, especially about products and services by supporting the department in their efforts to improve according to agreed development plans.
• Responsible for ensuring that the department works ethically and in compliance with internal regulations and legislation including: consumer protection, risk, environment, health and safety.
• Ensure customers get the high standard service in making purchases either through automatic channels or coworkers. You also ensure the building of business competence by supporting managers in setting and working on relevant goals and agreed development plans.

Profil:

• Good understanding of the IKEA business, culture, and all aspects of the IKEA multichannel shopping experience.
• Having knowledge about relevant Sales and Customer Relations processes, tools and working methods. Understand the market and competition.
• You have the ability to read opportunities and create strategy for get more sales. Having knowledge and experience with forecast methods and processes. Combine work on a strategic and tactical level related with sales.
• Passion for sales support and act to ensure a positive shopping experience.
• Good communication, conflict handling, negotiations, influencing and relationship building skills.

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